Frequently asked questions
I have a [brand/model] watch, but I can't find the strap for my model. What can I do?
Just send us a clear photo of your watch (front and back) and, if possible, the model number engraved on the back. This way, we can confirm compatibility and recommend the correct strap or an alternative.
Are the bracelets sold on the website original?
Yes. All our straps are original to the brands we represent or supplied by official distributors, ensuring the highest quality and perfect fit for your watch.
Do you assemble the bracelet if I send the watch?
Yes! You can send us the watch and strap, and our technical team will carefully assemble it. There is an associated cost for this service. Before shipping, we'll contact you to confirm the price and delivery time.
Can I order a bracelet that I can't find on the website?
In most cases, yes. Some models aren't listed online, but we can order them directly from the supplier. Just let us know the watch make and model, and we'll check availability.
What payment methods are available?
You can pay simply and securely using MB Way or Multibanco.
All payments are processed through secure platforms, ensuring the protection of your data.
How long does it take to ship my order?
How long does it take to ship my order?